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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Office of the Provost <provost@ku.edu><br>
<b>Sent:</b> Wednesday, July 22, 2020 1:52 PM<br>
<b>To:</b> Deans, Directors, and Department Chairs <dddc@ku.edu><br>
<b>Subject:</b> Forwarding Calls from Customs and Border Control to International Support Services</font>
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<span style="font-size:8.0pt; font-family:"Gotham Light"; color:white">The calls are a normal and expected procedure that may be more frequent this year.</span></p>
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<img width="575" height="72" id="x__x0000_i1027" alt="Title: Office of the Provost - Description: Office of the Provost email banner" style="width:5.9895in; height:.75in" data-outlook-trace="F:1|T:1" src="cid:image002.jpg@01D6602F.5DD68E80"></p>
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<b><i><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1F4E79">Sent on behalf of Charles Bankart, Associate Vice Provost for International Affairs.</span></i></b></p>
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<span style="font-size:24.0pt; color:#0051BA">Forwarding Calls from Customs and Border Control to International Support Services</span></p>
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<span style="font-size:13.0pt; line-height:115%">Colleagues,</span></p>
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<span style="font-size:13.0pt; line-height:115%"> </span></p>
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<span style="font-size:13.0pt; line-height:115%">It has come to our attention that Customs and Border Patrol (CBP) officers have started calling KU offices to confirm that KU is offering in-person and hybrid instruction for the fall semester. This is a normal
and expected procedure and typically occurs when a new or continuing student arrives at a U.S. port of entry to begin or resume their U.S. studies.
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<span style="font-size:13.0pt; line-height:115%">The calls may be more frequent in the COVID-19 context because many institutions have decided to move instruction entirely online, which would inhibit U.S. entry for those students. KU’s fall plans have been
registered with federal authorities and our students may enter the U.S. for study with us.
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<span style="font-size:13.0pt; line-height:115%"> </span></p>
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<span style="font-size:13.0pt; line-height:115%">If a call is received, please forward the call to International Support Services (ISS) at 785-864-7359 so we have a single point of contact at the university. ISS can confirm the identity of the official making
the call and answer all general questions related to modes of instruction that will be offered this fall, as well as any immigration-specific questions that may arise for an entering student.
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<span style="font-size:13.0pt; line-height:115%">If you prefer to take a message and have our ISS staff call the CBP officer back, we would be happy to do that. We will simply need you to note the following:</span></p>
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<span style="font-size:13.0pt; line-height:115%; font-family:Wingdings"><span style="mso-list:Ignore">§<span style="font:7.0pt "Times New Roman"">
</span></span></span><span style="font-size:13.0pt; line-height:115%; font-family:"Times New Roman",serif">caller’s name</span></p>
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<span style="font-size:13.0pt; line-height:115%; font-family:Wingdings"><span style="mso-list:Ignore">§<span style="font:7.0pt "Times New Roman"">
</span></span></span><span style="font-size:13.0pt; line-height:115%; font-family:"Times New Roman",serif">badge number</span></p>
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</span></span></span><span style="font-size:13.0pt; line-height:115%; font-family:"Times New Roman",serif">radio number</span></p>
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<span style="font-size:13.0pt; line-height:115%; font-family:Wingdings"><span style="mso-list:Ignore">§<span style="font:7.0pt "Times New Roman"">
</span></span></span><span style="font-size:13.0pt; line-height:115%; font-family:"Times New Roman",serif">port of entry they are calling from</span></p>
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<span style="font-size:13.0pt; line-height:115%; font-family:Wingdings"><span style="mso-list:Ignore">§<span style="font:7.0pt "Times New Roman"">
</span></span></span><span style="font-size:13.0pt; line-height:115%; font-family:"Times New Roman",serif">best phone number for us to reach them
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<span style="font-size:13.0pt; line-height:115%"> </span></p>
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<b><span style="font-size:13.0pt; line-height:115%">Please share this message with any individuals in your unit who may be in a position to receive these CBP inquiries.</span></b></p>
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<span style="font-size:13.0pt; line-height:115%"> </span></p>
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<span style="font-size:13.0pt; line-height:115%">As always, if you have any questions or concerns please do not hesitate to reach out to us. My office number 785-864-7244 forwards directly to my mobile phone. Dr. Joe Potts, Assistant Vice Provost for International
Affairs and Interim Director of International Support Services can be reached at 785-864-7359.</span></p>
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<span style="font-size:13.0pt; line-height:115%">Sincerely,</span></p>
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<span style="font-size:13.0pt; line-height:115%"> </span></p>
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<span style="font-size:13.0pt; line-height:115%"><img width="196" height="43" id="x_Picture_x0020_3" style="width:2.0416in; height:.4479in" data-outlook-trace="F:1|T:1" src="cid:image008.png@01D6602F.5DD68E80"></span><span style="font-size:13.0pt; line-height:115%"><br>
Charles (Charlie) Bankart, Ph.D.</span></p>
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<span style="font-size:13.0pt; line-height:115%">Associate Vice Provost</span></p>
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<span style="font-size:13.0pt; line-height:115%">International Affairs</span><span style="font-size:13.0pt; line-height:115%; background:white"><br>
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